Features iCare by Forum
iCare is an app for hospitals to manage employee and patients requests, complaints and suggestions.
This mobile app interface helps staff that are in the field access the requests assigned to them and update their status.
iCare app is tightly integrated with WhatsApp, where in requests from patients and employees sent via WhatsApp are interpreted by our AI agent and assigned to the right department for further action.
Using the app, the department staff can update the status of the request, or forward to another employee and eventually once the request is addressed, mark it as resolved.
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the iCare by Forum in Action
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Available for Android 8.0 and above